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Learning & Support

Troubleshooting

  1. Twixl Learning & Support
  2. Troubleshooting

Announcements

  • Twixl Publisher 18.6
  • Create your app with TP 18.6 (announcement)

General

  • Resetting caches on macOS
  • Resetting InDesign preferences
  • Installing Twixl Helper fails on Mac with Home folder on external drive
  • Deprecated functionality as of Twixl Publisher 12.0
  • Keeping your Twixl app up-to-date

Designing

  • Troubleshooting Network Issues (Preview on Device)
  • Content missing when doing a preview
  • ERROR ITMS-90179 Invalid code signing
  • Blank Twixl Publisher InDesign plugin-window on Windows
  • I can't generate alternate layouts
  • The Twixl plugin and virus scanners on Windows

Building Apps

  • I can't build apps in the Twixl Publisher macOS app
  • Checking whether an iOS app can receive push notifications
  • Failed to build the Android reader
  • My article-based app returns an error "Please update your app"

Shipping apps

  • Network (IPv6) errors during iTunes Connect Review Process
  • Generic Twixl Publisher icon in iTunes Connect

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Twixl media headquarters: Kortrijksesteenweg 1144N, 9051 Gent, Belgium, VAT BE 0892.553.121 • T +32 493 25 25 77 • sales@twixlmedia.com
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