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2 Factor Authentication (2FA)

Twixl Support Team Updated: - Created :

    2FA adds an extra layer of security to your user account as it requires an extra confirmation code before entering the Twixl platform.

    What is 2FA?

    Two-Factor Authentication (also known as 2FA) is about an extra layer of security. It requires not only a password and a username but also something else. In other words: it is the authentication process where two of the three possible factors of authentication are combined.

    The possible factors of authentication are:

    1. Something the user knows (e.g.: a password, PIN code, an answer to a secret question, ...).
    2. Something the user has. (e.g.: a token, a mobile phone, a USB, ...).
    3. Something the user is (e.g.: face or voice recognition, fingerprint, ...).

    For internet security, the most common used combination is: 1 + 2. And that's what we use on the Twixl platform.

    How to activate 2FA?

    1. Login on the Twixl platform
    2. Go to your User-account and click on your Username in the menu.
    3. Select the first item in that Dropdown-menu: Logged in as: username.
    4. Select Two-Factor Authentication.
    5. Follow the instructions!

    Suggested 2FA-apps

    GOOD TO KNOW:

    • A good password remains important. It's your first and most important layer of security. Don't neglect it!
    • Activating 2FA on the Twixl platform is not a requirement, but we strongly advise you to do so.
    • 2FA cannot be activated for all users at once (for the same Account). Activating 2FA is initiated by the user.
    • You should think about activating 2FA on other (non-Twixl) accounts as well. The more accounts have a better security, the less chance you have in creating a chain reaction when an important account is compromised.

    Security is the responsibility of both service providers and users!