Learning & Support


Blank Twixl Publisher InDesign plugin-window on Windows

Twixl Support Team Updated: - Created :


The Twixl Publisher plugin-window remains blank, there is no interface. See screenshot.


This problem is caused by faulty permissions on your Windows-system


Execute the following steps to force-fix the permissions for your Twixl Publisher plugin-installation:

  • Close InDesign.
  • Navigate to the path C:\Program Files (x86)\Common Files\Adobe\CEP\extensions .
  • Delete the following folders: Twixl Importer, Twixl Importer HTML, Twixl Publisher and Twixl Publisher HTML.
  • Run the Twixl Publisher for Windows installer again.
  • Start InDesign
  • Your Twixl Publisher plugin should now be displayed properly.

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