Learning & Support

Forum

Download option for collections with a parent collection

0
Avatar

Ingo Röseler

Answered

I know, that there had been a request for that (and the request had been rejected). But I have to stress the following again:

We had to split up one issue into multiple collections for reasons of navigation. It would be nice, if we could have a collection attribute like "download with collection xyz". This would ensure, that the user gets all offline content he or she expects for a whole issue (certainly he or she can't oversee all collections of a whole issue in advance and download it, sometimes the collections are only accessible by buttons/links). The UX would be disappointing, if the user "clicks" a certain link and find him- or herself in a "you have to be online"-situation...

I can follow your complaints regarding paywall or entitlement for a collection. But you have all infos in your hands and it would be fair (and helpful) enough, if the requested option would be limited to free collections.

0
Avatar

Twixl Support Team

The Download option as described in our KB-article, does exactly what your use case is describing: It downloads all the data inside a Collection. Since an issue (.publication) actually exists out of several Content Items (.articles), you can perfectly download the complete issue by using the Download option. 

Comment actions Permalink
0
Avatar

Ingo Röseler

Perhaps I didn't described the situation too unclear:

One of our customer publishes a magazine. This magazine consists of two parts. One collection contains the main articles. They are meant for any region in Germany. The last article shows a map of Germany, divided into 7 geographical regions. The reader can use links on that page to navigate to 7 additional collections, which holds content for that region.

We decided to separate these regional content into separate collections for navigation reasons. But from the readers perspective, this regional content is a part of the issue he wants to read.

If the user downloads the main collection of the issue, he is not aware, that there are 7 regional collections, he can reach via the mentioned links.

If he starts to read the issue offline, he might want to read his regional content as well. But he can't, as this collection needs to be downloaded individually. We are sure, that the reader is disappointed, because he thought that he had downloaded the issue before going offline.

That's what we meant as we're talked about a bad UX.

Comment actions Permalink

Didn't find what you were looking for?

New post