Login

Learning & Support

Documentation

My article-based app returns an error "Please update your app"

Twixl Support Team Updated: - Created :

Problem

My article-based app returns an error as in the following screenshot:

Cause

The problem is caused by using an older version of Twixl Publisher. As we originally announced in July of 2019,  the Twixl reader API for all apps created with Twixl Publisher 6.x or older was going to stop functioning by the end of 2019. If an app has been created with Twixl Publisher 6, it means it has not been updated for at least two years.

Solution

Update your app to the latest version of Twixl Publisher: 

  1. Download the latest stable release of Twixl Publisher
  2. Create a new build
  3. Test thoroughly
  4. Deploy an update of your app

ABOUT UPDATING YOUR APP

When you are involved in publishing content for mobile apps, updating mobile apps is an essential part of your workflow. The world of mobile devices is a fast evolving world, so updates are a real necessity. Updates do not only contain new features, they also contain: 

  • Bug fixes
  • Support for the latest devices
  • Support for the latest OS versions

Was this article helpful?

1 out of 2 found this helpful