We’re here to help

Welcome to our new Support Site!


We have recently brought our support and documentation portals together under one roof.

We make it easier for you to provide relevant information when posting a ticket, and it will now also be easier to find the knowledge base article(s) related to your request. Here you can get access to our download page, the help desk, our documentation and tutorial videos, etc.

How can I login or sign up for a new account?

If you have an existing login on the Twixl Distribution Platform, you'll be able to use that to login on the help portal. If you don't have a Twixl Distribution Platform account yet, you can sign up for a new account here.

What about my old support tickets?

If you need to provide feedback on an older ticket, the best thing to do is to create a new ticket here and refer to the original URL of the ticket, or its ID ( 4 digits). We have a special field for this ID in our new ticket form.


Old Support Tickets are no longer available!

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