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Manage Your Team

Twixl Support Team Updated: - Created :

    Twixl uses RBAC (role-based access control) to provide different types of pre-defined roles for users. Here, we explain how to do that and which types of roles are available.

    Managing Team Members

    To manage team members, you can do one of the following:

    • Go to your Account Name and select Manage Team... from the dropdown menu.

    Select the relevant user role

    Different types of users can be created on the Twixl platform:

    1. Administrator - has full access to the account - can manage account, all apps & team members.
    2. App Administrator - has full access to the selected app(s) - cannot manage account or team members.
    3. App Reviewer - can only review selected apps by scanning the QR code on the Twixl platform with the Twixl app. See this article.
    4. App Report Viewer - can access analytics of selected apps on the Twixl platform - cannot manage account, apps or team members.

    Two-Factor Authentication - 2FA

    2FA adds an extra layer of security to your user account on the Twixl platform.

    What is 2FA?

    Two-Factor Authentication (also known as 2FA) is about an extra layer of security. It requires not only a password and a username but also something else. In other words: it is the authentication process where two of the three possible factors of authentication are combined.

    The possible factors of authentication are:

    1. Something the user knows (e.g.: a password, PIN code, an answer to a secret question, ...).
    2. Something the user has. (e.g.: a token, a mobile phone, a USB, ...).
    3. Something the user is (e.g.: face or voice recognition, fingerprint, ...).

    For internet security, the most common used combination is: 1 + 2. And that's what we use on the Twixl platform.

    Why should I activate 2FA?

    2FA provides a secondary layer of security that makes if far more difficult for hackers to access a person's devices and online accounts. It reduces the risk of exposure when your password is stolen (or compromised) or your email account has been compromised.

    How to activate 2FA?

    1. Login on the Twixl platform
    2. Go to your User-account and click on your Username in the menu.
    3. Select the first item in that Dropdown-menu: Logged in as: username.
    4. Select Two-Factor Authentication.
    5. Follow the instructions!

    Possible 2FA-apps

    We certainly have some favourites:

    GOOD TO KNOW:

    • A good password remains important. It's your first and most important layer of security. Don't neglect it!
    • Activating 2FA on the Twixl platform is not an requirement, but we strongly advise you to do so.
    • At this moment, 2FA can't be activated for all users at once (for the same Account). Activating 2FA is the choice of a user.
    • You should think about activating 2FA on other (non-Twixl) accounts as well. The more accounts have a better security, the less chance you have in creating a chain-reaction when one important account is compromised.

    Security is the responsibility of both service providers and users!